Shipping & Returns

Guarantee

All Springtime sheepskin products are guaranteed against faulty workmanship and materials. A full credit or refund will be given upon return of faulty goods if they cannot be made good to your satisfaction.

Incorrect goods ordered may be exchanged but Springtime Limited is not responsible for the return postage charges or any additional postage for the replacement goods.

Shipping

Delivery is made free of charge anywhere in the world within 3-10 working days, by New Zealand Post International Insured Air Mail with Track and Trace (by New Zealand Post Insured Parcel Post within New Zealand). Track and Trace service is not available to some countries and not available for parcels of weight under 2 Kg. We promise to send your order no later than the next business day that we receive it (and usually on the same day).

Customs may check gift parcels at random when they are received from foreign countries and apply charges. These charges are out of our control and any duty payments are the customer\'s responsibility.

Privacy Notice

We respect your privacy and will not give your personal details to any other person or company. You have the right to view or change your personal information at any time.

We don\'t have any information on your credit card because all your payments are processed by National Bank and not by us.

Payment

Please note that all prices are listed in New Zealand currency. All the prices include insurance, shipping and handling costs. We reserve the right to change the prices of any goods without notice. All payments are made by Credit Card and we accept all Visa and Master Cards. Orders placed on springtimewool.com will be charged in New Zealand dollars. If you live outside New Zealand, this charge is converted by your bank into your local currency and should appear on your credit card statement in that currency. This website is easy to use and safe because it is a SECURE SITE. We use Paystation Credit Card Gateway (Please click here for more information) via BuyPoint?- The National Bank\'s Internet payment system (Please click here for more information). The payment is processed by National Bank. Nobody else will see your card number and nobody else will know your name.

Conditions of Use

Springtime Limited is not responsible for your illegal use of this website . Logos and images are copyright to Springtime Limited and may not be used without permission. Springtime Limited is not responsible for information or services accessed through websites to or from this one.

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